Amazon Fixes Problem Preventing Military Servicemembers In Korea From Placing Orders

If you were one of the people affected by Amazon’s glitch preventing some servicemembers in South Korea from placing orders, it has since been fixed:

Most servicemembers can again place orders with Amazon after the online retailer’s website blocked some shoppers from completing their purchases for several days.

With the holidays fast approaching, U.S. soldiers and others who use the military postal system in South Korea were shocked to find themselves unable to order from Amazon.com.

The problem was limited to certain zip codes and appeared to mainly affect South Korea, although problems also were reported in Italy.

Servicemembers quickly formed a Facebook group to share information and coordinate their response. Many reached out to Amazon’s customer service department only to be told repeatedly about the company’s shipping policy and restricted items.

But the online retailer was listening, and the problem was fixed for most on Sunday afternoon. [Stars & Stripes]

You can read more at the link.

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guitard
guitard
8 years ago

Funny thing … I was at the post office on base this past Saturday and a lady was there talking with the manager about not being able to place an Amazon order. I thought she was doing something stupid like trying to put in her off-base address or something. I guess I owe that lady an apology!

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