South Korean Retail Workers Fight for Right to Use Public Restrooms

I guess you can add this to the something I did not know about Korea category:

Going to the restroom is a basic need. But for some, it is a daunting task even though they have access to restrooms nearby. At department stores and duty free shops, sales people are banned from using the same restrooms as customers.

They are told to use one of the limited number of “workers-only” restrooms, leading to long lines and added discomfort.

Members of cosmetics companies’ labor unions and the Korean Federation of Service Workers’ Unions (KFSWU) rallied in front of the National Human Rights Commission building in downtown Seoul on April 22 to call for the right to use restrooms that the department stores and duty free shops designated as “customers only.”

The unionists mainly belong to luxury brands such as Shiseido Korea, Bluebell Korea, ELCA Korea and LVMH. 

“The department store prohibited sales workers from using restrooms on every floor of the building, saying those are only for customers,” Kim Yeon-woo, head of the Shiseido Korea union, said during a press conference in front of the commission.

“Many workers have a hard time using the designated staff toilets because they’re not located close enough to the sales counters and there are not enough of them.”

According to the laws on public toilets, there is no mention of “customer-only” restrooms. Washroom facilities at large commercial buildings over 2,000 square meters, such as department stores and duty free shops, are considered to be public toilets, meaning they are available for use by the public as well as store employees, according to Kim.

“However, department stores go as far as to give regular education to the workers not to use customers’ restrooms, because consumers may feel uncomfortable when they encounter sales workers there,” Kim said. “I can’t believe we have to demand such basic rights in the 21st century.”

Korea Times

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