Restaurants in New York Are Now Hiring Employees in the Philippines to Use Zoom to Take Orders
It was only a matter of time before small businesses that cannot stay profitable due to increasing minimum wage requirements used technology to replace overpriced labor:
This allowed employees living in the Philippines to take store orders, adjust delivery orders, answer store calls, and even manage restaurant reviews.
Happy Casher expects more than 100 New York-based restaurants to use the service by the end of this year.
The hourly wage for Filipinos working in this job is $3 (about 4,100 won), which is quite cheap considering New York’s minimum wage of $16 (about 22,000 won).
There is a 12-hour time difference, but employees of Happy Casher communicate with visitors through Zoom and take orders.
The manager of the Japanese restaurant said, “It is a way for small business owners to survive.”
Maeil Kyeongchae
You can read more at the link, but I think something that customers will appreciate is that by ordering through a Zoom worker they likely do not need to leave a tip making the meal more affordable.
Only matter of time before Yoon copies this and replaces the workers in Korea too.
“The hourly wage for Filipinos working in this job is $3 (about 4,100 won), which is quite cheap considering New York’s minimum wage of $16 (about 22,000 won).”
Let’s fix that.
“The hourly wage for Filipinos (and Filipinas) is about a doller. The other two dollars goes to the company that offers a job that isn’t cutting sugar cane, gutting fish, or sleeping with 300 pound German séx tourists.”
Bonus:
Everything is being recorded and fed to an AI which is building a language probability model suitable for this task. In the near future Filipino(a)s will no longer be needed.
That goes for many of you, as well.
“Only matter of time before Yoon copies this and replaces the workers in Korea too.”
Yoon will be no more responsible for that than Moon was responsible for the touchscreens that replaced the ordertakers in so many places under his presidency.
No matter how many steam looms you smash, arbitrage of labor through technology, automation for unskilled jobs, and AI replacing thinking jobs are here to stay.