It is amazing the consternation the loss of Kakao services for about two days has caused in South Korea and now the government is ready to step in and regulate them to prevent another “digital platform disaster”:
The ruling and main opposition parties lashed out at tech giant Kakao Corp. on Monday, branding a massive service disruption that occurred over the weekend as a “digital platform disaster” and summoning its founder to a parliamentary audit.
On Saturday afternoon, a fire started at a SK C&C building that houses the data center that Kakao uses, prompting a power outage that disrupted the company’s namesake messaging service KakaoTalk, as well as ride-hailing and public services tied to the app that more than 40 million use.
The blaze also affected Naver, the country’s top internal portal, which uses the same data center.
“The point of this crisis was that the business did not have appropriate backup systems in order to cut costs,” Rep. Park Hong-geun, floor leader of the main opposition Democratic Party (DP), said, accusing Kakao of failing to “think about responsibilities while maintaining the market dominant position.”
“Considering that digital services provided by the private sector have deeply permeated into the people’s lives, we can no longer leave things to individual companies,” he said. “We will swiftly provide legislative measures so that we will not again become helpless against such digital platform disasters.”
Yonhap
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