Why doesn’t this person just take their business to another bank instead of expecting the bank to completely upgrade their software to accommodate them:
A local bank’s refusal to open an account for a foreigner with a long name is discriminatory, South Korea’s human rights watchdog said Monday.
The move came 13 months after a foreigner filed a petition with the National Human Rights Commission of Korea for being rejected by the bank to open a bank account for a self-employed business on the grounds of a long name.
The bank said its computing system allows up to 20 characters for the names of a client and his or her shop to open a business account, regardless of the nationality of a client.
The bank said it is possible to improve its system to ensure a client’s name can exceed 20 characters, but it is considering upgrading the system when it builds a next-generation computing system due to costs.
The rights commission said it is difficult to say that the bank directly discriminated against the client for being a foreigner, but the bank’s refusal constitutes “indirect discrimination” if it caused a great disadvantage to a certain group of people and an individual.
Yonhap
You can read more at the link, but the article says their were five other major South Korean banks with the software to handle the long name.