All the Internet has been talking about is the man that was physically pulled off of a United Airlines flight in Chicago. It has been revealed the man’ name is David Dao and he is an internal medicine doctor in Kentucky:
The passenger who was dragged from an United Airlines flight is 69-year-old grandfather Dr David Dao.
Footage of the Vietnamese-American being hauled off the overbooked flight at Chicago’s O’Hare International Airport on Sunday caused outrage on Monday.
Dr Dao was heard in videos captured of his shocking eviction saying he needed to get home to Louisville so he could see patients.
DailyMail.com can reveal Dr Dao is a father of five and a grandfather, who specializes in internal medicine. Four of his five children are doctors. [Daily Mail]
You can read more at the link, but if you haven’t seen the video yet here it is:
It seems a lot of people are directing their anger towards United Airlines for overbooking the flight without understanding that overbooking is standard policy in the airline industry. It has only happened to me once many years ago when flying American Airlines. It happened in the terminal and not on the plane which I can understand would make Mr. Dao more upset. However, I have seen overbooked flights have people removed while sitting in the plane as well and never have I seen anyone resist getting off the plane.
As upset as I am sure Mr. Dao was, he should not have become non-compliant with the United staff. Regardless Mr. Dao should have never been beaten by the Aviation Security Officers either. The guy that slammed Mr. Dao face into the arm rest to get him removed from the plane should find another line of work. However, before resorting to police to remove a non-compliant passenger the airline should have increased the compensation to get someone to volunteer. I would be surprised if the airline offered $2,000 and a hotel stay that someone would not have volunteered to get off of the flight. It seems that would be better business than the PR nightmare United is facing today.
This is why I fly Korean Air or Asiana Airlines when flying to and from Korea. I cannot imagine Korean Air or Asiana resorting to force to remove an overbooked passenger. However, with a domestic US airline something like this does not surprise me at all.
